Frequently Asked Questions
Everything you need to know about your Pinc Wellness journey.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return unopened products for a full refund, minus shipping costs.
Are Pinc Wellness products third-party tested?
Yes, quality and transparency are our priorities. All our supplements and wellness products undergo rigorous third-party laboratory testing to ensure purity, potency, and safety.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to more countries soon, so stay tuned for updates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team at support@pincwellness.com.